Common Questions

Frequently Asked Questions

Questions about our quoting process, services, products, and support.

Project timelines vary depending on the complexity and scope of the work. Initial design drawings typically range from a couple of days for motor starter or lighting control panels, to a few weeks for entire water treatment plants with numerous control panels. We are proud to be recognized as one of the few process control and automation companies capable of turning around initial design drawings so rapidly.
We take care to select parts that minimize lead times and actively track all ongoing orders to prevent delays. When delays do arise, we work closely with vendors and customers to identify acceptable equivalent alternatives and keep the project on schedule. Standard lead times for parts are approximately four weeks.
Our team begins building control panels as soon as parts start to arrive. Build times range from a single day for simple panels to a few weeks for large, complex, and densely populated enclosures.
Factory Acceptance Testing (FAT) is typically completed within a day of the panels being built, after which the panel is ready to be shipped out for installation.

We have experience with a wide range of manufacturers and their product lines.
Unless a customer has specific requirements, we exclusively use the most robust and reliable products from reputable manufacturers such as Siemens, ABB, Eaton, and Schneider.

We provide as-built drawings, clear control panel labeling, and HMI screens designed to be intuitive and user-friendly - even for the most non-technical operators.
We routinely supply a recommended spare parts list for every project, identifying items that may require periodic replacement or renewal, such as fuses. This ensures customers always know what to keep on hand, minimizing downtime in the event of a component malfunction or operator error.

Still Have Questions?

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